Last updated: [12,April 2026]
This Privacy Policy explains how Baskets & Platters Galore (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Who we are
Our website address is:
https://basketsandplattersgalore.co.za
We provide corporate gifting, gift baskets, platters, and related products and services
2. personal information we collect
We may collect the following personal information when you use our website or place an order:
- Full name
- Email address
- Phone number
- Billing address
- Delivery address (where applicable)
- Order details and purchase history
- Any information you provide via contact forms, email, or checkout notes
3. how we collect your information
We collect personal information when you:
- Place an order on our website
- Fill in a contact or enquiry form
- Subscribe to communications (if applicable)
- Communicate with us via email, phone, or WhatsApp
4. Why We Collect Your Information
We collect and use your information to:
- Process and fulfil orders
- Arrange delivery or collection of products
- Communicate with you regarding orders or enquiries
- Provide customer support
- Comply with legal and accounting requirements
- Improve our products and services
5. Sharing of Personal Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties where necessary, such as:
- Payment gateways (e.g. PayFast, PayGate, Stripe)
- Courier or delivery services
- Website hosting and technical service providers
- Accounting or legal service providers (where required)
All third parties are required to protect your information.
6. Payment Information
We do not store or have access to your full payment card details.
Payments are securely processed through third‑party payment gateways that comply with industry security standards.
7. Cookies
Our website uses cookies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.
Access to personal data is restricted to authorised persons only
9. How Long We Keep Your Information
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, tax, or accounting obligations
10. Your Rights (POPIA)
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to the processing of your personal information
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
Email: orders@basketsandplattersgalore.co.za
Phone: 078 779 1814
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page